Welcome to our Help Center

Promoted articles

How do I create a LYKON account?
When you place an order in our online store, a LYKON account is aut...
How does the password free login work?
The security of your data is particularly important to us.Therefore...
How do I connect the Test-ID with my LYKON account?
Please log in to your LYKON account using your email address.You c...
How long does it take until I receive my test results?
After successfully connecting your test ID with your user account, ...
How do I receive my results?
To get your results, you need to link your test to your LYKON accou...
Which test is most suitable for me?
Not sure which test is best for you? We are happy to help you find ...

For urgent requests, our live chat is available Mon-Thu, 8am-6pm and Fr 8am-1pm.