Welcome to our Help Center
How do I create a LYKON account?
When you place an order in our online store, a LYKON account is aut...
How does the password free login work?
The security of your data is particularly important to us.Therefore...
How do I connect the Test-ID with my LYKON account?
Please download the LYKON App and log in to your LYKON account usi...
How long does it take until I receive my test results?
After successfully connecting your test ID with your user account, ...
How do I receive my results?
To get your results, you need to link your test to your LYKON accou...
Which test is most suitable for me?
Not sure which test is best for you? We are happy to help you find ...
How can we help?
Further questions? Contact us
For urgent requests, our live chat is available Mon-Thu, 9am-5pm and Fr 9am-1pm.