Orders & Shipping
Orders
- Which payment methods does Lykon offer?
- How do I apply my discount codes?
- I want to use my right of withdrawal, what do I need to do?
- I cancelled my order, how do I receive the refund for my payment?
- I want to use the 30-day money back guarantee, what do I have to do?
- My delivered order is incomplete, what can I do?
Shipping
- Do I have to pay shipping costs for my order?
- How long does it take until I receive my order?
- Which countries does LYKON ship to and from where can I send in my sample?
- Is the return of samples from Austria and Switzerland free of charge?
- I have received customs charges for my order from Switzerland, do I have to pay them myself?