Orders & Shipping

Orders

• Which payment methods does Lykon offer?
• How do I apply my discount codes?
• I want to use my right of withdrawal, what do I need to do?
• I cancelled my order, how do I receive the refund for my payment?
• I want to use the 30-day money back guarantee of my supplement order, what do I have to do?

Shipping

• How long does it take until I receive my order?
• Is the return of samples from Austria and Switzerland free of charge?
• I have received customs charges for my order from Switzerland, do I have to pay them myself?

Subscription

• How does the subscription model work?
• How do I begin a subscription?
• Can I make changes to my subscription?
• How can I change the delivery date of my subscription?
• How can I add more products to my subscription?
• How can I cancel my subscription?