I cancelled my order, how do I receive the refund for my payment?

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If you cancel your purchase contract, we will refund the amount paid, with the exception of any shipping costs already incurred.

The refund will be made within fourteen working days from the receipt of your cancellation and will be processed through the original payment method, unless otherwise expressly agreed.

If your order has already been shipped to you, the refund will be made within 14 working days after the arrival of the return in our warehouse.