I have received customs charges for my order from Switzerland, do I have to pay them myself?

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Usually, no customs charges have to be paid, however, in rare cases, customs may issue invoices. Unfortunately, it is difficult for us to predict which customers will receive charges, as Customs performs random checks on packages. Please pay the customs fees as soon as possible.

Of course, we will refund your bill! Please send the corresponding customs invoice together with your order information to support@lykon.de or contact us using our contact form.