I receive a message during the syncing process saying that the tests of different users are not allowed to be connected in one user account. What should I do?

  • Created

This message is only a general information and not an error message.

Please note that the tests of different persons must not be linked in the same user account. Each customer needs a separate account.

You do not need to worry and can sync your own tests normally.

If any further difficulties appear, you can of course contact our customer service at any time.